What Our Customers Are Saying
Welcome to the Roadhouse Camper & RV customer testimonials page. The staff at our Honesdale Pennsylvania dealership loves receiving feedback from customers who have either purchased an RV camper or have brought an RV to our dealership for service at our Honesdale RV dealership and service center. That customer feedback is crucial in assisting us to determine if the quality of customer service is what our rv dealership strives for. Listed below are comments some of our customers have shared with us.
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Nicholas Mazza, Lords Valley, PA
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We have used Roadhouse RV a few times for different reasons and all were excellent experiences. However; this past weekend, Dan at Roadhouse went above and beyond to help me. I accidently locked myself out of our camper, with one phone call to Dan, he was able to give me advice and help me. He saved me a 2hr ride back home or an expensive cost for a locksmith to come to my campsite. I highly recommend Roadhouse RV for any service you may need. Thank you again Dan!
Deb Allen, Allentown, PENNSYLVAN -
I have bought 2 RVs from roadhouse and had wonderful experiences both times. The staff is always so helpful and will go out of their way to help you. My third RV I bough from another dealer and, their response was.....as long as youre out their camping thats what matters. The service my new rig, inspect it and work on it. They know their customers by name when they see them, and always treat you like family. I love having them so close to my home and will always go back to them. Carrie, John and the rest of the staff are awesome. Highly recommend them for all your camping needs.
Michael Hill -
I bought my Palomino Puma 32FBIS in February 2018 sight unseen. We did everything over the phone and by email. Pictures were sent, and forms were overnighted...I showed up, they had everything is done and ready, temporary tags already in the window. I had a tail light out in my truck, they fixed it. they hooked everything up, showed me how to use everything and away we went....First season with the trailer some things had to get fixed, I made a phone call, and made arrangements to come down to the state-of-the-art shop... Had everything fixed in a few hours, Home I went. Here's where it gets interesting, start of the next season, the control module goes on the hot water heater, called up, john said, Don't worry, I'll send you one in the mail...That there is what family businesses do. They don't go above and beyond... they hold themselves to a higher standard...I recommend RH to everyone and will be purchasing from them again....
Cirino Sesto -
This is the best place for RV service in the Lake Wallenpaupack region. Friendly, family business. They know about all kinds of campers and how to fix them. Were able to do work for us even though our warranty was from another dealer. Useless warranty, but good work from Roadhouse.
Elizabeth DelFranco -
It was a pleasure dealing with Roadhouse RV when we purchased our 2014 Puma travel trailer. From the time we picked out our unit, through the financing process and even now, for follow up accessories and service they are very knowledgeable and helpful.
John, Terry and Dan are all great to deal with and we would highly recommend Roadhouse RV!Cathy Steve Sincavage, Pittston Twp, PA -
We found Terry, John & their staff to be very professional. We love our 2013 Sabre. We even called them when we were in Arizona with some questions and they either answered the question right away or if they needed to research something they responded in a timely manner. We looked for 5 years for the perfect RV to start full timing and they were the most helpful!!
Tom Cheri Nosworthy, Circleville, NY -
"The staff at Roadhouse Camper and RV were kind, patient, and informative. I would recommend them to anyone who is looking to purchase a new or used camper or who needs their existing camper serviced!"
David French, Whitemills, PA -
"We would recommend buying a camper from Terry for so many reasons. For example: very informative, pleasant, willing to go the extra mile, helpful, and very honest. Terry could teach other companies on how to treat customers correctly"
Franck and Dee Dumas Olsen, Callicoon, NY -
Good luck to Suzann and John Kresse! We wish you many happy and safe camping trips in your new camper!
John and Suzann Kresse Olsen, Lackawaxen, PA -
"John, Terry and all of Roadhouse's employees were very nice and extremely helpful! I enjoy coming here for all of my camping needs and wouldn't buy from anyone else!"
Howard Olsen, Swan Lake, NY -
Congratulations to the Hemmer's on the purchase of their new Denali Travel Trailer! Enjoy all of those great trips you have planned!
The Hemmer Family , Jeffersonville, NY -
Best wishes to Barney and Katherine! Enjoy your time together camping! It has been a real pleasure getting to know you and hope that you finally get to take that trip to Florida!
Barney and Katherine Quick , Hawley, PA -
Best wishes to Barney and Katherine! Enjoy your time together camping! It has been a real pleasure getting to know you and hope that you finally get to take that trip to Florida!
Barney and Katherine Quick , Hawley, PA -
Best wishes to Barney and Katherine! Enjoy your time together camping! It has been a real pleasure getting to know you and hope that you finally get to take that trip to Florida!
Barney and Katherine Quick , Hawley, PA -
Congratulations to Michele and Glynn Gill on their new Dutchmen Travel Trailer! Enjoy making new memories with your children! We recieved this very kind note from Michele and Glynn that reads "Just wanted to say "thanks" again for everything you (Terry) and John did. We are very happy with our purchase and your service went above and beyond. This was our first new camper purchase and you made the experience very enjoyable."
The Gill Family , Olyphant, PA -
Best wishes to Mark and Maureen Swingle on their 5th wheel purchase! Have fun camping with your children and making new memories that will last a life-time!
The Swingles , Lake Ariel, PA -
Congrats to the Prebola Family! Best wishes on your up and coming little bundle of joy! It was a pleasure meeting you and Uncle Bud!
The Prebola Family , West Pittston, PA -
Congratulations to the Wyss family on their new camper purchase! Enjoy your time at Countryside Family Campground! It was a pleasure meeting all of you and your adorable little dog Angel!
The Wyss Family , Narrowsburg, NY -
It was a real pleasure meeting you both! Enjoy your time at the Nascar races!
Tim and Dawn Panullo , Lake Ariel, PA -
Thank you to the Kotarksky Family! Best wishes and happy camping for many years to come!
The Kotarsky Family , Mountain Top, PA -
Congratulations on your first camper! We know that you will have many years of enjoyment with it! Watch out for those bees! ;)
Richard and Dawn Brock , Clarks Summit, PA -
Happy Trails to John and Donna Vinton (and little Rose too!). Enjoy all of those trips together! You have been a real pleasure doing business with!
John and Donna Vinton , Waymart, PA -
Best Wishes to Bill and Ellen Malloy! We wish you many years of happy camping with your family in your new Cub! It was great to see you again after all of these years! Thank you Ellen for all of your wonderful work helping our community grow up to be healthy adults and taking the sting out of those shots!
Bill and Ellen Malloy , Waymart, PA -
Thank you to the Thorpe family! Enjoy your beautiful Denali 5th Wheel by the big lake with the kids! We'll be seeing you at the Waymart Hotel for a great meal!
The Thorpe Family , Waymart, PA -
Congrats to Ed and Traudel Gorke from Madison Twp! May you have many years of enjoyment camping in your new Aerolite Travel Trailer! You are a fun couple and I know you will love your new camping experiences!
Ed and Traudel Gorke , Madison Twp, PA -
Your a terrific family and we wish you many years of happy camping! Enjoy your new Dutchmen Travel Trailer while creating new mememories with your boys!
The Carroll Family , Liberty, NY -
Congratulations and Thank you to Ed Mattice! Enjoy your KZ Durango!
Ed Mattice Honesdale -
Congrats to the Kocher family! May you have many happy times in your new Dutchmen!
Charlie and Pam Kocher , Narrowsburg, NY -
The staff at Roadhouse Camper and RV has made our 2012 Forest River Sierra 365 saq purchase an enjoyable time. Terry and John had taken the time to explain how to hitch up and unhook a fifth wheel along with a review of the camper before we took off to our home. I would recommend Roadhouse Camper and RV to anyone that is looking for a new and used RV. Thanks The Snedeker Family.
The Snedeker Family , Clifford, PA
On a recent trip we experienced two flat tires in one day and on opposite sides of our Apex travel trailer. Both caused damage to the RV. We notified John at Roadhouse where we purchased the RV. John was great throughout the whole process of dealing with this. John immediately assessed the damages and coordinated with our insurance carrier for the repairs and the RV manufacturer for parts. The best part was when I went to pickup the RV yesterday. I expected the trailer to look good, but, I was very surprised to see that the trailer actually looks better than when it left the factory. That is not an exaggeration. The fit and finish of all of the replaced components including the trim on both sides is much more precise. Everything Roadhouse worked on is cleaner, neater and looks right. We are extremely happy with the service we have received since purchasing the RV and with the quality of workmanship of this repair.
This is an unsolicited evaluation. I believe outstanding service should be recognized.
Nicholas Mazza